Privacy Policy

Last Updated: May 2026

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At Ran & Sia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

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1. Information We Collect

When you visit our store or make a purchase, we may collect the following information:

• Full name and contact details (email address, phone number)
• Billing and shipping address
• Payment information (processed securely — we do not store card details)
• Order history and preferences
• Device and browsing data (via cookies) to improve your experience

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2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your customer service inquiries
• Send promotional emails and offers (only if you opt in)
• Improve our website, products, and services
• Comply with legal obligations

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

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3. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may disable cookies through your browser settings, though some features of the site may not function properly as a result.

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4. Third-Party Services

We use trusted third-party services to operate our store, including:

• Shopify — our e-commerce platform
• Payment gateways (Stripe, PayPal) — for secure payment processing
• Shipping partners — for order delivery
• Email marketing tools — for newsletters (only with your consent)

These partners are bound by their own privacy policies and are not permitted to use your data for any other purpose.

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5. Data Security

We take reasonable precautions to protect your personal data from unauthorised access, misuse, or disclosure. Our website uses SSL encryption to keep your information safe during transmission.

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6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at: privacy@Ran&Sia.com

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7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

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8. Contact Us

If you have any questions about this Privacy Policy, please reach out to us: